1. Flexible bonus points schemeCustomers earn bonus points for purchases and redeem these points for discounts and special gifts.
- Bonus points for purchases
- Rewards for bonus points: discount coupons, gifts, premium services
- Special campaigns. Additional bonus points for certain goods or in certain periods
2. Built-in CRM systemLoyalty program manager can use the SailPlay interface to work with customers.
- Full list of your customers
- Full list of your customers' actions
- Manual bonus account management using SailPlay interface
3. Single loyalty program for offline and onlineSailPlay allows to build a single loyalty program for your offline and online stores.
- Rewards for friends invitations (bonus points for sharing posts on social networks and every registered friend)
- Rewards for invited friends (discount for the first purchase)
4. Built-in mass and triggered SMS and Email campaignsYou can set automatic campaigns for bonus program members. Linked accounts in social networks and gathered information about purchases and other actions help to personalize offers.
- Group customers by selected criteria
- Create single or regular SMS and Email campaigns
- Measure open rate and click rate
5. Detailed loyalty program analyticsLoyalty program results are available on the special dashboard in the SailPlay interface to conduct tests and optimize settings.
- Customers' transactions
- Activity in social networks
- Friends invitations + detailed customer analytics
6. Tool for grouping your customersSailPlay platform allows you to create various statuses based on special criteria and determine benefits for each status.
- Set conditions of obtaining a premium status
- Set expiry deadlines for bonus points
- Determine additional benefits for premium users
7. Rewards for additional actionsYou can determine a wide list of additional actions to reward with bonus points besides purchases.
- Leave a feedback
- Evaluate the salesperson's work
- Sign up on the website
- Invite friends
- and more